Call Center Consulting from an Industry Leader

There's no reason to be wasting precious labor hours when you're not that busy. I know you want to take care of your customers, but you also need to protect your bottom line. F. Curtis Barry has been working in Call Center Consulting for over 20 years, and specializes in direct-to-customer sales. They understand what you need to do to make sure that your phones are manned when you really need them to be.
They not only work for you, but with you, finding out what's important to you, then collaborating with you to come up with a plan of action. I thought they were a leader in order management systems, but it turns out that F. Curtis Barry & Company offer a range of services for a wide range of companies including warehouse consulting. I think you'll be surprised by what they can do for you and your company. I know I was.

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US PRESIDENTIAL CONVOYS

A columnist for a Philippine newspaper talks about the costs and massive preparations required by the US Secret Service whenever President Bush and other (US Presidents) travel outside of Washington DC. I remember watching a CNN report that showed how big a US presidential convoy is, compared to the two vehicle transport being used by Prime Minister Tony Blair of the UK.

Competitive Advantage of the Philippines II

Despite being a newcomer in the global BPO industry, the Philippines have steadily increased its foothold as a top outsourcing destination. Rest of Asia ready to grab BPO jobs from India, RP--study INQ7.net, Agence France-Presse Last updated 08:44pm (Mla time) 11/05/2006 THE PHILIPPINES and India have to boost their overall competitiveness, as Asian countries gear up to get their share of the global offshore outsourcing pie, a recent global study showed. These top two outsourcing destinations will eventually compete with China, and other Asia Pacific countries that have similarly positioned themselves as outsourcing destinations, the latest Offshore City Competitiveness Report of market research firm neoIT showed. The study noted that companies have "moved beyond India" and the Philippines into not so well-known cities in the world since companies want to create a "global footprint." China and Eastern European countries are starting ...

DOHA Round Updates & Preferential Tariffs in Practice

T he DOHA round of the World Trade Organization (WTO) negotiations intends to promote the opening of markets and promoting free trade. This April, the latest meeting failed to reach a conclusion. Director-General Pascal Lamy of the World Trade Organization delivered a speech before the US Chamber of Commerce on April 23, 2007. Here are excerpts from his speech. "T oday we know that the Doha Development Round will not be concluded until and unless all these participants are ready to walk the extra mile and table additional contributions to the collective success of this multilateral enterprise. It is clear that the contributions will be linked to the degree of development and wealth of each participant, with the world poorest countries making the smallest contribution. It is also clear that no one will be asked to move first: countries will have to move in concert, like a big orchestra playing to the same tune. For the moment, a group of major actors — the EU, US, Brazil, India — d...

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